1. Introduction
Welcome to Factories Cart, Factories Cart Vendor, and Factories Cart Delivery (collectively referred to as the “Services”), operated by CBE CORE SOLUTIONS (“we”, “our”, or “us”).
By accessing or using our Services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our apps.
2. Eligibility
To use our Services, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Use the app in compliance with applicable laws
3. User Accounts
- Users must register using valid information
- You are responsible for maintaining the confidentiality of your account
- You agree not to share your account credentials
- We reserve the right to suspend or terminate accounts for misuse
4. Services Overview
a. Customer App (Factories Cart)
- Allows users to browse and purchase products from multiple vendors
- Orders are fulfilled by independent vendors and delivery partners
b. Vendor App (Factories Cart Vendor)
- Enables vendors to list products and manage orders
- Vendors are responsible for product quality, pricing, and compliance
c. Delivery App (Factories Cart Delivery)
- Allows delivery partners to accept and complete delivery tasks
- Delivery partners are responsible for timely and accurate delivery
5. Orders and Payments
- All orders are subject to availability and vendor acceptance
- Prices are determined by vendors and may change without notice
- Payments are processed via third-party payment gateways
- We do not store sensitive payment information
6. Cancellations and Refunds
- Cancellation policies may vary depending on the vendor
- Refunds, if applicable, are processed based on vendor policies
- We act as a facilitator and are not directly responsible for vendor disputes
7. Vendor Responsibilities
Vendors agree to:
- Provide accurate product information
- Maintain inventory and fulfill orders promptly
- Comply with applicable laws and regulations
- Avoid listing prohibited or illegal products
We reserve the right to remove listings or suspend vendors for violations.
8. Delivery Partner Responsibilities
Delivery partners agree to:
- Handle orders with care
- Deliver orders within a reasonable time
- Maintain professional conduct
- Use the app only for legitimate delivery purposes
9. Prohibited Activities
Users, vendors, and delivery partners must not:
- Use the Services for unlawful purposes
- Provide false or misleading information
- Attempt to disrupt or harm the platform
- Engage in fraud or abuse
- Violate intellectual property rights
10. Intellectual Property
All content, branding, logos, and software associated with the Services are the property of CBE CORE SOLUTIONS or its licensors. Unauthorized use is strictly prohibited.
11. Limitation of Liability
- We act as a technology platform connecting users, vendors, and delivery partners
- We are not responsible for product quality, delays, or disputes between parties
- To the extent permitted by law, we are not liable for indirect or incidental damages
12. Termination
We reserve the right to:
- Suspend or terminate accounts at our discretion
- Remove content or listings that violate these terms
- Restrict access to the Services without prior notice
13. Privacy
Your use of the Services is also governed by our Privacy Policy. Please review it to understand how we handle your data.
14. Third-Party Services
Our apps may integrate with third-party services (e.g., payment gateways, analytics). We are not responsible for their policies or practices.
15. Modifications to Terms
We may update these Terms & Conditions from time to time. Continued use of the Services after changes indicates acceptance of the updated terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
17. Contact Information
Company Name: Factories Cart by CBE CORE SOLUTIONS
Email: support@factoriescart.com
Location: India
english
